FAQ

Why can’t I order online?

If fitting were a black and white event, we would be more than happy to order for you online. Honestly, it would be easier for everyone! However, just about anyone who walks into our store is wearing the wrong size bra. Very few people have been taught the art of fitting bras correctly.

As with most clothing, sizes only give you guidelines. Every bra, every brand, every style will fit differently. Not to mention, everyone’s shape, size, build, and position… full, perky, shallow, droopy, real, enhanced, surgically changed, etc. A weight change of only 10-15 pounds will affect how your bra fits! With such a variety of bodies and styles, a fitting is a must. Once fitted and you wish for the exact same bra within a few months’ time, we can refill your order quite easily.

What do I do when I get there?

With our attentive personal approach, after you arrive, you really don’t have to do much at all. Allow us to do all the work! Accurate measurements are taken in the comfort of our spacious, private fitting rooms while we bring you the most appropriate styles and sizes to cater to your needs.

How long does a fitting take?

Most of our fittings take about 30-45 minutes. This can vary, of course. Our personalized approach doesn’t allow for corners to be cut. While we always welcome walk-ins, appointments are greatly appreciated and preferred because of how unpredictable a day can be. If you find yourself having to wait for a few moments, make yourself right at home in our sitting area with coffee, tea, water, and reading materials. If you have long hair, please put it up into a ponytail and bring your favorite t-shirt.

How much does a fitting cost?

We never charge for any fittings! This is our gift to you.

What size am I?

More than likely, you are in the wrong size right this minute. The only way we can assess the proper size and style is to see you in person. With so many designs to choose from and many different body shapes, it is nearly impossible any other way. Your band size may be a fairly constant number for you, however, the proper cup size and style is best done by a try-on-and-see method.

The cup size shifts with the band size. For example, the cup size on a 40D is visibly bigger than a cup size on a 30D. Most ladies are trying to fit the cup size first when in reality, the band sizing will dictate the cup size needed. Most of your support comes from the band. The straps hold only about 20% of the full weight of the bust. If the bra is ill-fitted, the cups will not be the right size. This is when breasts sag and shoulders and backs begin to ache. We can get you uplifted, supported, and properly fitted in the time it takes for lunch!

What kinds of insurance do you take?

For post mastectomy or compression garments, we can bill Medicare and some PPO insurances as out of network. Currently, we are working on other insurance contracts. If you have any questions about your specific insurance, please call (714) 842-2414.

Do you do hard-to-fit small size and style bras?

Yes! We carry bras of ALL sizes and shapes. Please book an appointment, come in, and we’ll get you properly fitted.

Do I need to do anything or bring anything to a fitting?

Just your smile! If you need it, an elastic band to tie your hair, and if you are needing a bra for a specific outfit, bring that outfit along.

What kinds of questions should I ask?

Ask what kind of training and certification the bra fitter has. There are organizations that will certify anyone who has undergone a specific bra fitting training program and invested a number of hours. Some fitters, like myself, will also carry Mastectomy Fitting Certifications, which specialize in fitting someone who has undergone surgeries of any kind.

How do I care for my bra?

We recommend a gentle soap, hand washing, and air drying. The heat from a dryer will break down the fibers of the elastic in your bras, not to mention play havoc with any of the more fragile material like lace. If you must use a washer, please use cold water on a gentle cycle in a protective lingerie bag.